How we work
Equestrian ID prides itself on adopting a different approach for each customer so you’ll get a tailored experience that best fits your needs. Our five step approach model is easily varied to ensure that we fit in with your process, not the other way around.
1. We listen, and we learn.
The first step is to find out exactly what you need. We’ll get to know your organisation and how you like to operate. Getting to know you helps us to understand the project in your own words so we can complete it in the way you imagined.
2. We research.
The second step is to take a close look at your company, niche, market, customers, and competition. A full, detailed assessment enables us to provide targeted, innovative, and useful proposals – we’re not just creative!
3. We present.
Before the real work begins we present our proposals to demonstrate exactly how they fit your brief. Our extensive industry experience will give you a competitive edge and we’ll be able to suggest options that you may not have previously considered.
4. We launch.
Possibly the most complicated part of any project, but certainly the most rewarding, is the launch. By keeping you in the loop every step of the way you’ll be part of the process and will be able to clearly see your progress.
5. We support you.
After the launch we don’t just disappear. We aim to develop on-going relationships with our clients so that we can help you should things go wrong. The Equestrian ID Support Package
is designed to deal with technical glitches, so you don’t have to.