Technical Support
Technical Support
For professional equestrian businesses

Technical Support

At Equestrian ID we know how frustrating it can be when technology fails you and we see the launch of a new website as just the beginning of a client relationship, rather than the end.

As well as designing, building, launching, and hosting your website we also offer website maintenance and management to ensure that your website works perfectly for you and your customers.

Whether you’re a small business with only a few pages or a larger organisation with multiple websites we can offer a professional and inexpensive website support package.

Each package is designed to meet the size of your company and your business needs. For example, if you’re a small business looking to maintain your existing small website our Pay As You Go package might suit you best.

Alternatively, if you’re looking to keep your website as up-to-date as possible our WordPress and WooCommerce Updates package would be better suited to you.

We are experienced, innovative, and creative. We are the go to design agency for equestrian businesses. We are Equestrian ID.

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Technical Support Prices

Our Technical Support packages are designed to be affordable and we provide Pay As You Go support, along with Wordpress and WooCommerce updates. If you’re not sure which of our options would be suit you we’re always happy to talk about your project, so schedule a call for a time that works for you.

Pay as you Go
£60 Per Hour
Technical support by the
hour for fixing any errors
or issues with your website
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Wordpress Updates
Updating Wordpress and
plugins to the latest
version and testing
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WooCommerce Updates
Updating WooCommerce,
Wordpress and plugins to
the latest version and testing
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How we work

Equestrian ID prides itself on adopting a different approach for each customer so you’ll get a tailored experience that best fits your needs. Our five step approach model is easily varied to ensure that we fit in with your process, not the other way around.

1. We listen, and we learn. The first step is to find out exactly what you need. We’ll get to know your organisation and how you like to operate. Getting to know you helps us to understand the project in your own words so we can complete it in the way you imagined.
2. We research. The second step is to take a close look at your company, niche, market, customers, and competition. A full, detailed assessment enables us to provide targeted, innovative, and useful proposals – we’re not just creative!
3. We present. Before the real work begins we present our proposals to demonstrate exactly how they fit your brief. Our extensive industry experience will give you a competitive edge and we’ll be able to suggest options that you may not have previously considered.
4. We launch. Possibly the most complicated part of any project, but certainly the most rewarding, is the launch. By keeping you in the loop every step of the way you’ll be part of the process and will be able to clearly see your progress.
5. We support you. After the launch we don’t just disappear. We aim to develop on-going relationships with our clients so that we can help you should things go wrong. The Equestrian ID Support Package is designed to deal with technical glitches, so you don’t have to.
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  • Northamptonshire

  • Essex